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关于我们 - 服务支持

一、产品保证:

YIYUXIANGKEHUBAOZHENG,CHUFEILINGYOUGUIDING,ZIFAHUORIHOUSANSHI(30)TIANNEI,ZAIZHENGCHANGSHIYONGDEQINGKUANGXIA,SUOYOUCHANPINJUNWUGONGYIHUOCAILIAOQUEXIAN。ZIGOUMAIRIHOUSANSHI(30)TIANNEI,RUKEHUFAXIANQUEXIAN,YOUYIYUXUANZEHUANHUOHUOWEIXIU。TONGSHIXUFUSHANGFAPIAOHEXIANGGUANWENJIAN。

CHANPINZAICAILIAOSHANGHUOGONGYISHANGSHIFOUCUNZAIQUEXIAN,YOUYIYUQUEDING。WEIXIUHUOHUANHUOSHIDUIKEHUKENENGTIGONGDEQUANBUBUCHANG。CHUSHANGSHUBAOZHENGWAI,WEIZUOCHURENHEQITABAOZHENG。

DUIYUYINMULUCHANPINWUYONG、WANGZHANCHANPINXUANZEBUDANGHUOYINGYONGBUDANGERFASHENGDECHANPINQUEXIANSUOPEIHUOBAOZHENGSUOPEI,YIYUBUCHENGDANRENHEZEREN。YIYUHUOCHANPINDEZHIZAOSHANGMINGQUEZUOCHUDEBAOZHENGWAI,WEIZUOCHUSHIYONGFALVGUIDINGYIWAIDERENHEMOSHIHUOQITADEBAOZHENG。

JUTIFUWUNIANXIANQINGJIANSHANGHAIYIYUDIANZIKEJIYOUXIANGONGSI《CHANPINXIAOSHOUDAN》,GAIQIXIANGUOHOUDEZHICHIFUWUXUYAOGENJUSHANGHAIYIYUDIANZIKEJIYOUXIANGONGSIFUWUTIAOKUANQUEDING,RUXULINGXINGFUFEI,JIANGZAIDIYISHIJIANTONGZHIKEHU。JINGUANCUNZAIFUWUNIANXIANDEGUIDING,YISUNJIAN、DIANCHI(BANNIANBAOZHIQI)HEQITADENGYIYUHAOCAIHEFUJIANANZHAOTEDINGDEZHICHIFUWUJINXING。

二、产品保证服务范围:

·换货

BIXUCHIYOUFAPIAOYUANJIANHUOFUYINJIAN,RUFAPIAOYISHIHUOKEHUYAOQIUZHONGKAIFAPIAO,ZEKEHUXUXIANGZHUGUANSHUIWUJIGUANTIANBAO《KAIJUHONGZIZENGZHISHUIZHUANYONGFAPIAOSHENQINGDAN》BINGTIGONGSHANGHAIYIYUDIANZIKEJIYOUXIANGONGSI。

1、HUANTONGYANGSHULIANGDANJIACHANPINBUXIAN,WUXUGENGHUANFAPIAO;

2、HUANBUTONGSHULIANGDANJIACHANPIN,PUTONGFAPIAO,TUIHAIYUANJIAN,KAIJUXINDEFAPIAO;

3、ZENGZHISHUIFAPIAO,RUDANGYUESUOKAIQIEWEIJINGRENZHENG,TUIHAIYUANJIAN,KAIJUXINFAPIAO;

4、RUYUANJIANYIRENZHENG,XUTIGONGKEHUSUOZAIDISHUIWUJUKAIJUDEHONGZIZENGZHISHUIZHUANYONGFAPIAOTONGZHIDAN,GENJUTONGZHIDANKAIJUFAPIAO;

5、RUGEYUESUOKAIQIEWEIJINGRENZHENGDEFAPIAO,KEHUXUXIANGZHUGUANSHUIWUJIGUANTIANBAO《KAIJUHONGZIZENGZHISHUIZHUANYONGFAPIAOSHENQINGDAN》。YOUYUSHUIWUJUDUIXIAOHUOFANGKAIJUHONGZIZENGZHISHUIZHUANYONGFAPIAOTONGZHIDANYOUSUOXIANZHI,CHULISHIJIANJIAOZHANG,JIANYIKEHUJIANGFAPIAORENZHENGHOU,ANDI2TIAOBANLI。

·维修

FUHESHANGSHUTIAOJIANZHE,YUANZESHANGKEHUYINGXIEDAIXIANGGUANZHENGMINGJIHUOWUZHISHANGHAIYIYUDIANZIKEJIYOUXIANGONGSIKEHUFUWUWANGDIANBANLITUIHUANHUOJIWEIXIUFUWU;RUTESHUQINGKUANGXUTONGGUOKUAIDIHUOYOUJIFANGSHITUIHUIDEHUOWU,XUZAIFAYUNQIANYUSHANGHAIYIYUDIANZIKEJIYOUXIANGONGSIKEHUFUWUWANGDIANQUERENQUDESHOULIHAO,FOUZESHUBUJIESHOU;RUYINKEHUFANGYUANYINZAOCHENGDETUIHUANHUOJIWEIXIU,YUNFEIYOUKEHUFANGCHENGDAN;YOUSHANGHAIYIYUDIANZIKEJIYOUXIANGONGSIYUANYINDAOZHIDETUIHUANHUOJIWEIXIU,YUNFEIYOUSHANGHAIYIYUDIANZIKEJIYOUXIANGONGSICHENGDAN。

YINZENGZHISHUIFAPIAOGUANLIBANFAGUIDING,ZENGZHISHUIZHUANYONGFAPIAODECHULIBIXUZAIYUANKAIPIAOZHIRIQI90TIANNEICAOZUO。

三、投诉与建议:

客户服务中心非常重视客户的反馈并一直致力于服务质量的不断提高。上海奕宇电子科技有限公司开通了客户服务中心处理投诉/建议专线,该专线将接听内部客户(其他部门)和外部客户(客户,供应商等)对公司投诉或建议,处理投诉专员将确保所有的投诉和建议被完整记录下来,并在16个工作时内处理完毕且反馈至投诉/建议者。投诉/建议专线:021-61128279

四、如何下单:

KEHUZAILIULANYAOGOUMAIDESHANGPIN,KEHUKEGENJUDINGDANDECHANPINXINGHAODIANHUACHAXUNHUOKEFUZIXUNDINGDANZHUANGTAI,BINGPINGJIECHANPINXINGHAOXIANGSHOUDIYISHICHANGJIAGEDEYOUHUIZHEKOU。

五、服务承诺:

1、SUOYOUSHANGPINDOUKEYIXIANGSHOUSHENGCHANCHANGJIADEQUANGUOLIANBAOFUWU。SHANGHAIYIYUDIANZIKEJIYOUXIANGONGSIJIANGYANGEANZHAOGUOJIASANBAOZHENGCE,ZHENDUISUOSHOUSHANGPINLVXINGBAOXIU、HUANHUOHETUIHUODEYIWU。

2、6RI×12XIAOSHIGONGZUOZHI,SHANGHAIYIYUDIANZIKEJIYOUXIANGONGSISHOUHOUFUWUGONGZUOSHIJIANSHI:ZHOUYIZHIZHOULIU,MEIRI12XIAOSHI——ZAOSHANG8:00ZHIWANSHANG8:00。(FADINGJIEJIARICHUWAI)

3、热线咨询服务:在产品保修期内,如果您在使用产品过程中有售后问题需要咨询时,欢迎您拨打我们客服热线:021-61128279。我们的客服人员会为您热情解答。

4、FANXIUCHULIZHOUQI:TUIHUOCHULIZHOUQI,ZIJIESHOUDAOWENTISHANGPINZHIRIQI5RIZHINEIWEININCHULIWANCHENG;HUANHUOCHULIZHOUQI,ZIJIESHOUDAOWENTISHANGPINZHIRIQI7RIZHINEIWEININCHULIWANCHENG;ZHENGCHANGWEIXIUCHULIZHOUQI,ZIJIESHOUDAOWENTISHANGPINZHIRIQI10RINEIWEININCHULIWANCHENG。

5、YUANDAN、CHUNJIE、SHIYIDENGGUOJIAFADINGJIEJIARI,YINBUFENPINPAISHENGCHANCHANGJIADESHOUHOUFUWUZHONGXINTUICHITIGONGFUWU,FANXIUSHIJIANYEXIANGYINGYANZHANG。

·现金帐户:

农行上海:6228 4800 3075 7375 412 郭兰云

建行上海:4367 4212 1850 4518 307 郭兰云

工行上海:9558 8210 0100 2229 873 郭兰云

·公司帐户:

名称:上海奕宇电子科技有限公司

银行:上海市农村商业银行马陆支行

帐号:3272 2908 0100 44586

上海奕宇电子科技有限公司 油桶搬运车 油桶夹具 电动搬运车 

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